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Employment Opportunities

Current Jobs available at Friends of Youth

Position Title

    Case Manager, Host Homes Program


    The Host Homes Program strives to promote independence and self-sufficiency for
    young adults experiencing homelessness by providing support services in a safe,    
    stable, culturally responsive setting. The Case Manager provides assistance placing
    young adults in host home family settings, coordination of services for young adults
    and host families, and case management support to individuals and host families to
    prevent or reduce returns to homelessness by maintaining or increasing the housing
    stability of homeless young adults. The Case Manager assists with developing
    natural support systems for young adults and host families, provides training
    opportunities for host families, and assists young adults with employment and
    education goal setting and progress measurement. In addition, the Case Manager
    works to reduce barriers to independent living by building and maintaining open
    communication with host families and acting as a mediator between host families
    and young adults when needed.


    A. Outreach and Screening
        1. Work directly with service providers to identify potential applicants for the Host
        Homes Program.
        2. Engage in community outreach to educate providers and clients about the Host
        Homes Program.
        3. Provide timely screening of potential Host Homes clients to determine program
        4. Engage in the matching process with eligible Host Homes clients, acting as
        the liaison to address host families’ and clients’ concerns.
        5. Develop and maintain relationships with Host Homes clients through the
        screening and intake processes.
        6. Clearly communicate reasons for ineligibility to the Host Homes Program.

    B. Host Family Liaison
        1. Meet potential host families in community referred by partner agencies.
        2. Engage host families in educational dialog about common issues facing
        homeless clients and how the Host Homes Program works to mitigate these
        3. Complete all necessary paperwork with the Host Homes client and host family.
        4. Maintain relationship with host families as their first point of contact regarding
        challenges client expectations.
        5. Develop a monthly training curriculum for Host Homes families.
        6. Facilitate monthly coordinated trainings with Host Homes Families.

    C. Client Support Services
        1. Provide regular case management services to Host Homes clients and host
        families. These services are provided in the host family’s home.   
        2. Engage Host Homes clients in goal planning around employment, education,
        life skills, mental and emotional health, physical health, permanent housing plan,
        support systems, and other individual goals.
        3. Provide resources and referrals to community organizations and information
        on relevant trainings to host home clients and host families.
        4. Meet with supervisor weekly to discuss referrals, emerging issues and staff
        current caseload.

    D. Data Collection, Recordkeeping and Reporting
        1. Maintain updated and accurate client files.
        2. Maintain detailed documentation and recordkeeping to meet all agency
        3. Submit purchase requests, reports and billing information as required by
        contracts and Friends of Youth.
        4. Ensure all requirements of the Host Homes Program are met.

Required Skills and Qualifications

    A. Education and Experience
        1. Master’s degree or bachelor’s degree and 3 years’ equivalent work experience.
        2. Prior experience addressing youth, young adult and family homelessness
        3. Prior experience providing case management services.

    B. Knowledge, Skills and Abilities
        1. Must be able to establish rapport with at-risk young adults.
        2. Must have a working knowledge of homeless and special needs housing and
        3. Ability to maintain professionalism in controversial, complex and public
        4. Excellent interpersonal, writing, recordkeeping and organizational skills.
        5. Self-starter with ability to work both independently and on collaborative teams.
        6. Solid computer skills using Windows-based word processing and spreadsheet
        7. Employees and volunteers who operate their own or Friends of Youth vehicles
        on Friends of Youth business must have a safe driving record as defined by
        Friends of Youth. Employees and volunteers who operate their own vehicle(s) on
        Friends of Youth business must carry auto liability insurance that complies with
        the standards of Friends of Youth.
        8. Education or experience in cultural competency.
        9. Demonstrate sensitivity and responsiveness to cultural differences and a
        commitment to the value of equity.


    Full Time



Reports to

    Case Management Program Coordinator



Application Deadline

    Open until filled


    Send cover letter & resume to Starr Loutsis at

Job Posting Date

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