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Employment Opportunities

Current Jobs available at Friends of Youth

Position Title

    Housing Navigator


    The Housing Navigator is responsible for providing assessment, diversion, and
    navigation assistance for homeless young adults, including young parents, ages
    17.5 to 24 years old who are eligible for Coordinated Entry for All (CEA) services.
    Progressive engagement techniques are used to assist young adults’ successful
    transition from the streets into housing. Case management is goal-based, strength
    based, and participant directed. Community outreach to schools, businesses and
    other organizations interested in helping young adults may be required. The
    Housing Navigator will work with a team of four other case managers, supervised
    by the Case Management Program Coordinator. The Housing Navigator will maintain
    proactive contact with the Regional Access Points (RAPs) to receive referrals for
    any young adults assessed at the RAPs who are in need of housing navigation.


    A. Direct Service
        1. Enroll homeless young adults into Housing Navigation as needed, carrying a
        caseload of no more than 35 young adults.
        2. Assist clients in developing and meeting their individual goals, by providing
        outreach, navigation, and diversion services focused on housing placement.
        3. Provide assistance in obtaining necessary documentation required for
        housing  such as third party homelessness verification and identification; securing
        additional financial assistance if needed;
        4. Assist clients in navigating any challenges related to the housing application
        process; responding to CEA requests;
        5. Provide job readiness to support market rate housing; and exploring
        alternative housing placements, including housing with family and friends.
        6. Provide client advocacy, and develop community linkages based upon the
        individual needs of homeless young adults
        7. Develop a working knowledge of community resources and assist young
        people in accessing resources related to housing, education, legal services,
        employment, mental health, drug/alcohol treatment, disability services, and
        mainstream services.
        8. Advocate on the client’s behalf when necessary to aid progress toward
        desired goals.
        9. Engage young people through Motivational Interviewing, Trauma Informed Care,
        Harm Reduction, and strengths-based approaches
        10. Involve clients in creating self-directed goals that consider race, gender,
        ethnicity, culture, and unique identity.

    B. Community Relations/Outreach
        1. Identify clients through outreach efforts and community partnerships by
        connecting with schools, teen centers, community businesses, and other
        community services where homeless young adults are frequently located.
        2. Provide necessary referrals and information for services specifically designed
        to help clients meet their goals, specifically including temporary housing,
        employment, and community resources.
        3. Attend monthly Housing Navigator and other community meetings.

    C. Administrative
        1. Maintain complete and timely documentation of client files including
        enrollment forms, goal plans, confidentiality and compliance related
        documents, and case notes.
        2. Compile monthly reports in compliance with agency and contract guidelines.
        3. Participate in weekly supervision meetings, monthly case consult meetings,
        and monthly team meetings.
        4. Perform other job related duties as assigned by supervisor.

Required Skills and Qualifications

    A. Education and Experience
        1. Bachelor's Degree in a social service related field.
        2. Degree in Social Work or 3 years’ experience working with homeless youth
        and/or at-risk youth and young adults preferred.
        3. Education or experience in working with diverse populations; understanding of
        equity within cultural competency.

    B. Knowledge, Skills and Abilities
        1. An ability to engage with diverse populations in a culturally responsive manger.
        2. Demonstrate a commitment to the values of equity and inclusion by honoring
        and celebrating diverse characteristics and expressions of personal identity.
        3. Familiarity with Eastside resources.
        4. Understanding of normal adolescent development.
        5. Knowledge of the harm reduction, trauma informed care, and motivational
        interviewing service models.
        4. Comfortable interacting with youth and young adults in informal settings.
        5. Consistently maintain required paperwork.
        6. Maintain a professional demeanor.
        7. Ability to establish and maintain trusting relationships (having patience &
        8. Ability to develop appropriate boundaries.
        9. Must demonstrate sensitivity to needs of clients in crisis.
        10. Employees and volunteers who operate their own or Friends of Youth
        vehicles on Friends of Youth business must have a safe driving record as
        defined by Friends of Youth.
        11. Knowledge of relevant COA standards and participation in a Performance
        and Quality Improvement process.
        12. Must demonstrate sensitivity and responsiveness to cultural differences and
        a commitment to the value of cultural competency.


    Full Time


   $19.72 / hour                    

Reports to

    Case Management Program Coordinator



Application Deadline

    Open until filled.


    Send cover letter & resume to Veronica Escalante at

Job Posting Date

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