Bilingual DCS Data Case Manager
The DCS Case Manager for the
Office of Refugee Resettlement, Division of
Children’s Services (DCS) Program provides culturally
management services towards the safe return and reunification
adolescent males in care. The DCS Case Manager interacts with
the Division of
Children’s Services for review of youth, Immigration and
Customs Enforcement for
intake and transition of youth, and ensures that legal
representation is accessed for
each youth when appropriate. This position tracks intake and
exit paperwork, case
planning, crisis intervention, transportation, providing or
services, and ensuring youth meet all immigration related
court appointments and
requirements for DCS youth. This position is flexible in
responding to the cultural
needs of youth and serves as the conduit between the youth,
the family of origin
and the country of origin. The DCS Case Manager is
responsible for maintaining,
contacting, and furthering the youth’s potential
reunification with family or supportive
others, including those in the youth’s home country. The DCS
provides direct service to the youth weekly to help determine
and referral for youth and documents each meeting. The DCS
documents tracking and transition of needed services and
ensures services are
provided with the fewest possible barriers. The DCS Case
Manager models a
caring, healthy and secure treatment atmosphere for youth for
other staff and
demonstrates an interest in youth developing coping skills.
A. Unaccompanied Alien Children
1. Maintain an assigned caseload of
DCS male adolescents in therapeutic staff
secure treatment. This includes
direct service consisting of intake interviews to
assess need for service and gain
appropriate information for placement and
tracking for referral and
reunification both on a spontaneous and scheduled basis.
2. Maintain direct contact with each
assigned UC and have at least one
documented, scheduled weekly meeting
with each UC to discuss reunification
options. Provide detailed notes in
Office of Refugee Resettlement (ORR) data
base system and UC file for each
3. Meet with program staff weekly for
goal planning, review and consultation
as appropriate to share information
on reunification and transfer.
4. In accordance with policy and
procedure, collate and submit all required
reports on the ORR database
• Intake and
and Service Plans
and Cognitive Screens
Authorization for Placement
Reunification Packet/Sponsor Background Checks
• Monthly ORR
Census Report/Quarterly Narratives/ Summaries as requested
5. Screen applicants for initial
mental health or special needs per ORR tools and
refer immediately to the Program
Manager and Mental Health Therapist.
6. Collaborate on goals for moving
youth with the Program Manager and Mental
7. Plan for successful transition of
youth, including the involvement of parents
when appropriate, sponsors, community
resources and other supports.
8. Attend and contribute to weekly
team meetings with all staff.
9. Attend agency or professional
seminars, training, or conferences to increase
professional knowledge. Contract
adherence trainings are mandatory.
10. Respond to calls on an as needed
basis to provide information to the staff.
11. Escort UC, as needed, to
1. Interpret the program to
individuals, groups and organizations when requested.
2. Know requirements of the Division
of Children’s Services. Maintain a healthy
working relationship and good
collaboration with all DCS contract sites and staff.
3. Meet weekly with the Program
Manager to discuss individual youth, review
program operations and gain
direction. Initiate discussion on problem areas and
report on any barriers to completing
4. Train staff in ORR data case
management issues as requested.
5. Help to ensure all interpreted
youth materials are culturally appropriate and
sensitive to the placement needs of
the youth. Bring concerns and ideas for
cultural responsivity to the Program
6. Ensure all youth materials are
available in the youth’s language.
Required Skills and Qualifications
A. Education and Experience:
1. Bachelor Degree in behavioral
sciences, human services or social service
fields; or a Bachelor’s Degree and
3-5 years of progressive employment
experience in the aforementioned
fields. Child welfare and/or case
management experience is strongly
encouraged. Experience OR 2 years
working with ORR/DCS youth.
2. Bilingual in Spanish with direct
knowledge and experience of Spanish culture.
3. Education or experience in
B. Knowledge, Skills and Abilities:
1. Knowledge of various MH treatment
modalities, de-escalation, and DBT
skills for adolescents.
2. Strong organizational ability.
3. Ability to communicate effectively
orally and in writing.
4. Knowledge of relevant COA
standards and Quality Improvement processes.
5. Demonstration of sensitivity and
responsiveness to cultural differences.
6. Knowledge of WA State Code), DCS
Contract, and Sex Offender Treatment.
7. Respect for and interest in youth
8. Must have own transportation
available with necessary insurance.
9. Employees and volunteers who
operate their own or Friends of Youth vehicles
on Friends of Youth business must
have a safe driving record as defined by
Friends of Youth. Employees and
volunteers who operate their own vehicle(s)
on Friends of Youth business must
carry auto liability insurance that complies
with the requirements of Friends of
10. Must demonstrate sensitivity and
responsiveness to cultural differences
and a commitment to the value of
Program Manager, McEachern
House and the Matsen Program Manager when
DCS youth are served in Matsen House or there is no DCS Case
a different program serving DCS youth.
Open until filled.
Job Posting Date
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